Privacy Policy

Last updated: July 12, 2025

At Schedular ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our appointment scheduling platform ("Service").

1. Information We Collect

We collect the following types of information:

Personal Data

Data Type	Purpose	Legal Basis
Account Information (username, email)	User authentication and service delivery	Contractual necessity
Booking Details (names, contact info)	Scheduling coordination	Legitimate interest
Technical Data (IP, browser type)	Security and analytics	Legitimate interest

Cookies and Tracking

We use essential cookies for:

Session management (session cookies)
CSRF protection (security tokens)
Performance monitoring (anonymous analytics)

2. How We Use Your Data

Your information helps us:

Provide and maintain the Service (Schedular WebApp)
Enable real-time scheduling (Channels/Redis)
Process bookings and send confirmations (Celery tasks)
Improve our platform (PostgreSQL analytics)
Ensure security and prevent fraud
Comply with legal obligations

Data Processing Architecture: Your data flows through our secure stack - application layer, database, caching/real-time, and async processing. All components run restricted access.

3. Data Sharing and Disclosure

We may share data with:

Service Providers and Cloud Hostingh Platforms
Legal Authorities: When required by law
Business Transfers: In case of merger/acquisition

4. Data Security

We implement robust measures including:

JWT authentication with strict validation
HTTPS encryption for all data transfers
PostgreSQL role-based access control
Regular security audits
Docker container isolation

5. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Object to processing
Request data portability
Withdraw consent (where applicable)

To exercise these rights, contact us at info@myschedular.com.

6. Data Retention

We retain data:

Active accounts: Until deletion request
Booking records: 3 years for legal compliance
Server logs: 30 days

7. International Transfers

Your data may be processed in:

Our primary hosting region (EU Central)
Backup locations with equivalent protections

8. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy and will notify you of significant changes via email or in-app notice.

10. Contact Us

For privacy-related inquiries:

Email: info@myschedular.com